"The SPOC [Ed: Single Point Of Contact to them; Single Point of Contradictions to us] reaches out to borrowers, gathers information grabs them by their necks, and applies this large menu of loss mitigation alternatives to each borrower. RCS worked with a software company to adapt its decision-support platform to evaluate the borrower’s eligibility for all the programs available under the investor guidelines ...whatever! We instantly run a borrower’s information through and let him or her know immediately if she or he is eligible for one of these programs. We’re not expecting a stupid "loss mitigator" to understand 10 to 20 flavors of bullshit. They focus on managing the borrower relationship and gathering information so we can underwritemine borrowers quickly and provide them a response foreclosure."
No comments:
Post a Comment
Have you had a go-round with RCS? (If you're willing to share any NPV input data you got, please let me know.(